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Warranty Information
Gibraltar Hardware now offers a 5-year limited warranty, effectve
Janaury 1, 2003.
For warranty evaluations and parts replacement please visit your
place of purchase or any Gibraltar
Hardware dealer.
To download our Warranty/Spare Parts catalog click
here.
This warranty extends only to defects in materials or workmanship
as limited above and does not extend to any product which has been
lost, discarded, by accident or improper maintenance; or which
has been altered; or which has been repaired or modified by a non-authorized
person or company. This warranty does not apply to any owner other
than the original purchaser; any defects caused by reasonable use,
neglect, moisture and/or temperature extremes, handling, shipping
or accidents. Under the warranty- repair of replacement parts is
the only remedy, and loss of use of the products, loss of time,
inconvenience or consequential damages are not covered.
THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATIONS, THE IMPLIED WARRANTY OF MERCHANTABILITY
OR OF FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL KMC
MUSIC BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.
HOW TO OBTAIN WARRANTY INFORMATION
If you are a store, please contact KMC Music customer service with the model number, problem and warranty status of the item.
If you are a consumer, please contact your place of purchase
to request Warranty Evaluation. You need to provide the model number,
and a copy of your original sales receipt for the product
when you return it to the store. The store will contact KMC
Music
on your behalf to arrange for the Warranty Evaluation.
THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEB SITE APPLIES TO UNITED STATES CUSTOMERS ONLY.
FOR CUSTOMERS OUTSIDE THE UNITED STATES, PLEASE CONTACT YOUR GIBRALTAR
DISTRIBUTOR.
For parts inquiries, please contact the KMC
Percussion Parts center at kppc@kamanmusic.com |
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